Babuu Privacy Policy

This Privacy Policy explains how Babuu collects, uses, stores, shares, protects, and deletes user information when you use our mobile application, website, chat, video call, profile, subscription, coin, and related services.

By using Babuu, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use Babuu.

1. About Babuu

Babuu is a social and dating platform that allows users to create profiles, discover and connect with other users, chat, make video calls, use coins, purchase subscriptions, report users, block users, and access related features.

2. Information We Collect

We may collect the following types of information depending on how you use Babuu:

Account Information

• Name or display name

• Username

• Email address

• Phone number

• Date of birth or age

• Gender

• Country, city, or region

• Password or authentication information in protected form

• Login method, such as email, phone, Google login, or supported verification services

Profile Information

• Profile photos

• Bio, interests, preferences, and profile details

• Public profile information shown to other users

• Information you choose to add to your profile

Communication and Interaction Information

• Chat messages

• Video call activity information

• Call duration, connection status, and interaction history

• Reports, blocks, likes, matches, and user interactions

• Support messages and feedback

Payment and Transaction Information

• Coin package purchases

• Subscription purchases

• Payment status

• Transaction ID, order ID, subscription ID, purchase token, provider reference, amount, currency, and billing country

• Refund, cancellation, and payment failure information

Babuu does not store full card numbers, UPI PINs, banking passwords, or complete payment credentials. Payments may be processed by third-party providers such as Razorpay, Google Play Billing, or other supported payment partners, depending on your country and platform.

Device and Technical Information

• Device model, operating system, app version, browser type, and device identifiers

• IP address

• Language, country, timezone, and general location inferred from device or network

• Crash logs, diagnostics, performance data, and security logs

• Firebase Cloud Messaging token or push notification token

Media and Permissions

Babuu may request access to device permissions only when needed for app features. These may include:

• Camera access for profile photos, video calls, or media upload

• Microphone access for video calls, audio, or communication features

• Photo or media access for uploading profile photos or content

• Notification permission for messages, matches, calls, safety alerts, and app updates

You can control app permissions from your device settings. Some features may not work properly if required permissions are disabled.

3. How We Use Information

We use collected information to:

• Create, verify, and manage user accounts

• Provide profile, matching, discovery, chat, and video call features

• Process coins, subscriptions, purchases, renewals, refunds, and payment-related actions

• Show relevant app features, offers, and user experience based on country, language, plan, or account status

• Send service notifications, messages, call alerts, security alerts, and support updates

• Detect, prevent, and investigate spam, fraud, fake accounts, abuse, harassment, payment fraud, and security threats

• Moderate content and enforce our Terms, Community Guidelines, and Child Safety Standards

• Respond to user support requests, reports, disputes, and legal requests

• Improve app performance, reliability, safety, design, and user experience

• Comply with applicable laws, regulations, platform policies, and legal obligations

4. How We Share Information

We do not sell personal information. We may share information only when necessary for operating, protecting, improving, or legally maintaining Babuu.

Information may be shared with:

• Payment providers for purchases, subscriptions, refunds, fraud prevention, and payment verification

• Cloud hosting, database, storage, authentication, analytics, notification, communication, and security service providers

• Moderation and safety service providers, where needed to review reports or protect users

• Law enforcement, government authorities, courts, or child safety organizations when required by law or when needed to report serious safety issues

• Professional advisors, auditors, or compliance partners where necessary for legal, tax, security, or business obligations

Other users may see information that you choose to make visible on your profile, such as your display name, profile photo, age or age range, gender, location details you provide, bio, interests, and other public profile information.

5. Child Safety and Protection of Minors

Babuu is not intended for children or underage users. Users must meet the minimum age requirement applicable in their country or region to use Babuu.

Babuu has a strict zero-tolerance policy against Child Sexual Abuse Material (CSAM), Child Sexual Abuse and Exploitation (CSAE), grooming, solicitation, trafficking, or any behavior that harms or exploits minors.

If we detect or receive reports involving child safety concerns, we may remove content, suspend or ban accounts, preserve relevant information, and report to appropriate authorities where required by law.

For more information, please read our Child Safety Standards page.

6. Legal Basis and Consent

Where required by applicable law, we process user information based on consent, contract necessity, legal obligations, legitimate interests, safety obligations, fraud prevention, and user protection.

You may withdraw certain permissions or consent through device settings or app settings, but some features may stop working if required access is disabled.

7. Data Security

We use reasonable technical and organizational measures to protect user information from unauthorized access, misuse, loss, alteration, or disclosure. These measures may include access controls, authentication, encryption where appropriate, secure server infrastructure, logging, monitoring, and restricted internal access.

No online service can guarantee complete security. Users should protect their account credentials, OTPs, passwords, and devices and should immediately report suspicious account activity.

8. Data Retention

We retain user information only for as long as reasonably necessary to provide our services, maintain user accounts, comply with legal obligations, resolve disputes, prevent fraud, enforce our Terms, protect users, and maintain safety records.

Some data may be retained for longer periods where required for legal, tax, payment, fraud prevention, child safety, dispute resolution, security, or regulatory purposes.

9. Account and Data Deletion

Users may request account deletion through the app or by contacting us. When an account deletion request is processed, we will delete or anonymize account-related personal information, subject to legal, safety, fraud prevention, payment, dispute, or regulatory retention requirements.

Some information may be retained where necessary to prevent abuse, investigate violations, comply with law, resolve disputes, process payment records, or enforce our Terms.

To request account deletion, use the account deletion option inside the Babuu app or contact us at support@babuu.app.

10. User Rights and Choices

Depending on your location and applicable law, you may have rights to access, correct, update, delete, restrict, or object to certain processing of your personal information.

You can update some account and profile information directly inside the app. For other privacy requests, you may contact us at support@babuu.app.

11. Notifications and Communications

Babuu may send push notifications, service messages, safety alerts, chat alerts, call alerts, match alerts, payment updates, subscription reminders, and promotional messages where permitted.

You can control push notifications from your device settings or app settings.

12. Cookies, Analytics, and Similar Technologies

Our website or app may use cookies, analytics tools, device identifiers, crash reporting tools, and similar technologies to understand app usage, improve performance, secure the service, detect abuse, and improve user experience.

13. Advertising

Babuu may show ads or use advertising partners in some parts of the service. Advertising partners may collect or receive limited device, usage, or advertising-related information as permitted by law and platform policies. Where required, we will request consent or provide controls for personalized advertising.

14. Third-Party Services

Babuu may use third-party services such as payment processors, Google Play Billing, Razorpay, Firebase, cloud hosting, analytics, authentication providers, notification services, crash reporting tools, moderation tools, and other service providers.

These third parties may process information according to their own privacy policies and contractual obligations.

15. International Data Processing

Your information may be processed and stored on servers located in countries other than your country of residence. We take reasonable steps to protect information according to this Privacy Policy and applicable laws.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we update it, we may change the Last Updated date, notify users through the app or website, or take other appropriate steps.

Your continued use of Babuu after updates means you accept the revised Privacy Policy.

17. Developer and Privacy Contact

If you have questions, concerns, complaints, or privacy requests, please contact us:

App Name: Babuu

Website: https://babuu.app

Privacy Contact Email: support@babuu.app

Child Safety Contact Email: safety@babuu.app

18. Last Updated

Last updated: May 28, 2026